Complaints and Suggestions Box

 

Employees and Students of I.T.S.L. :

Have you any complaint or suggestion concerning to:

Service offered.
Performance of the managers, administrative staff, teaching staff and support staff.
How to improve any aspect from the service that it´s offer.

Our Complaints and Suggestions are located in:

1. Cafetería
2. Bulding C, First Floor
 

Operational Process:

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Complaints and suggestions must be presented in written.
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Do not will be processed nameless complaints or suggestions, no less than be repetitive ones.
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Will not be processed complaints or suggestions wich containing inappropriate vocabulary.
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The person will be noticed about the solution or formalities according to its issue.
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Complaints or suggestions will be redirected ANONYMOUSLY to the areas involved.
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The complaints and suggestions box will be opened once per week.
 
The registration form can be obtained in:
 
  1. La Subdirección de Servicios estudiantiles.
  2. Departamento de Gestión de Calidad, to obtain the registration form for complaints or suggestions.
  3. Download it from the ITSL web page:

Download the complaints and suggestions format

Complaints and Suggestions E-mail

quejysug@itslerdo.edu.mx